Federal Airports Authority of Nigeria (FAAN) Managing Director Olubunmi Kuku refutes claims that airport policies caused Uber’s exit from Nigeria. Kuku stated Uber’s departure was a business decision, emphasizing FAAN’s focus on passenger safety and experience.
FAAN had temporarily halted e-hailing pick-ups due to passenger complaints about negative experiences with some services. Kuku clarified this was to ensure passenger safety and provide regulatory oversight, not to favor FAAN’s new e-hailing platform.
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