ChatGPT leads among AI tools used by managers (53%), followed by Microsoft Copilot (30%) and Google Gemini (16%).
Artificial intelligence is playing a growing role in workplace decisions, from promotions to terminations, a new survey shows.
A Resume Builder survey of 1,342 U.S. managers found that 60% use AI tools to assess their direct reports. Many rely on it for high-stakes decisions such as raises, promotions, and layoffs, despite two-thirds admitting they lack proper training.
“While AI can support data-driven insights, it lacks context, empathy, and judgment,” said Stacie Haller, chief career advisor at Resume Builder. She warned that AI reflects the data it’s fed — which can be flawed or biased.
ChatGPT leads among AI tools used by managers (53%), followed by Microsoft Copilot (30%) and Google Gemini (16%).
Concerns about AI’s role in hiring and firing have prompted legislative action. California State Sen. Jerry McNerney introduced the “No Robo Bosses Act,” insisting, “AI must remain a tool controlled by humans, not the other way around.”